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Building enterprise products that scale & transform operations.

R&D Manager · Digital Transformation Lead · Dubai, UAE

Technology and R&D leader with 15+ years building, scaling, and commercializing enterprise software across facilities management, IoT, AI, and digital health — leading teams of 10–25 from concept to launch.

📍 Dubai, UAE 💼 15+ years 🚀 15+ platforms shipped 🌐 4 languages
Shebeer Koranappatta
15+ yrsR&D leadership
15+platforms shipped
0
Enterprise platforms
0
Manual HSEQ reporting cut
0
Resource utilization gain
0
Fuel savings · fleet
About

From concept to commercial scale

A proven record of enterprise digital transformation for marquee clients including Ma'aden, SBF, and Green Riyadh in Saudi Arabia and Expo City Dubai — from digitalizing 52 business operations with Oracle Fusion to embedding agentic AI, computer vision, and predictive analytics into a commercial product portfolio.

Region-scale transformation

Digitalized 52 business & FM operations for Ma'aden (KSA) on a single platform with Oracle Fusion integration — one of the region's largest FM transformation programs.

Agentic AI in production

Shipped an AI chatbot managing 40 operational workflows via Microsoft Teams, computer-vision hazard detection with auto-generated CAPA work orders, and predictive maintenance on BMS + CAFM data.

Portfolio of 15+ platforms

Built and shipped CAFM, HSEQ, IoT, energy, security, waste, and fleet platforms for clients including Expo City Dubai, SBF (KSA), and Green Riyadh (KSA).

Measurable impact

40% reduction in manual HSEQ reporting, 25% better resource utilization, 15% fuel savings, and 20% faster project delivery across the product line.

Career Journey

15+ years of building & leading

A steady climb from network engineering in India to leading a 25-person R&D organization in Dubai.

R&D ManagerMay 2021 – Present
Farnek Services LLC & HITEK Services LLC · Dubai
  • Lead a 10–25-person cross-functional R&D team owning 15+ enterprise products spanning CAFM, HSEQ, IoT, energy, security, waste, and AI.
  • Plan software blueprints — scope definition, resource allocation, deadlines, communication strategies, and test & maintenance planning — and assemble and lead the project team.
  • Create and manage project budgets, supervise every stage of delivery, and keep projects on schedule and within budget.
  • Oversee consistent testing, evaluation, and troubleshooting; track milestones, deliverables, and change requests; and serve as liaison to clients and executives.
  • Directed digital transformation for Ma'aden, SBF, Green Riyadh (KSA), and Expo City Dubai with Oracle ERP/Fusion, BIM, GIS, SCADA, and BMS; embedded agentic AI, computer vision, and predictive maintenance, improving delivery efficiency by 20%.
Web Applications & E-Commerce DeveloperNov 2018 – May 2021
Farnek Services LLC · Dubai
  • Managed all online activity across traffic acquisition, sales, conversion, A/B testing, and reporting; developed and executed the e-commerce strategy to lift website performance.
  • Re-platformed the website to a new CMS and made it mobile-capable; built the content calendar and oversaw landing-page development and website uploads.
  • Owned digital marketing channels across PPC, SEO, display, affiliates, email, and social media; analysed data to deliver KPI-driven strategies.
  • Adopted Zoho, Power BI, Salesforce, and HubSpot, and presented online-presence initiatives to upper management.
CAFM Developer & AdministratorNov 2018 – May 2021
Farnek Services LLC · Dubai
  • Administered and operated the CAFM system (FSI Concept Evolution) from an operational-maintenance perspective, automating business processes via workflows.
  • Designed and developed MIS reports using Crystal Reports and Concept Reports; managed databases, backups, and IIS, database, and workflow servers.
  • Planned and scheduled PPM and reactive workloads for in-house staff and contractors; liaised with IT and the software supplier to resolve issues.
  • Identified user training needs and delivered formal and informal training, maintaining strong relationships with all CAFM users.
Full Stack Developer · CRM & Digital Marketing CoordinatorJul 2013 – Nov 2018
Cyber Gear LLC · Dubai
  • Presentation-level programming with HTML5, CSS3, jQuery, Ajax, and JavaScript; built CMS platforms and implemented and integrated payment gateways.
  • Led SEO and SEM; ran requirement studies, scheduling, and implementation of web, mobile-app, and social-media projects; cooperated with designers on visual design.
  • Managed CRMs (Salesforce & HubSpot) on client websites, ran newsletter and lead-generation campaigns, and evaluated campaigns for ROI and traffic.
  • Provided client training and management, bridging business needs and technology.
Website & Application DeveloperMay 2012 – Nov 2012
Autumn Technologies Ltd · Bangalore, India
  • Developed websites (PHP & MySQL) and software applications (C#.NET, SQL Server), and handled search engine optimization.
  • Trained students and supported annual projects at the Autumn Incubator, NTTF, Bangalore.
Software Developer & Database AdministratorDec 2010 – Mar 2012
ZHIKODE Technologies Ltd · Calicut, India
  • Developed banking-automation software with a C#.NET front end and SQL / PostgreSQL back end.
  • Administered databases (SQL, PostgreSQL) and installed and maintained database servers (Linux, SQL Server) and application software.
Network & System Support EngineerJul 2010 – Dec 2010
HCL Info Systems · Kerala, India
  • Troubleshot system and network problems and installed and configured servers and nodes.
  • Installed and maintained peripheral devices including printers, scanners, and webcams across client sites.
Selected Work

Platforms & AI products at enterprise scale

From agentic AI assistants to region-scale facilities digitalization — delivered for Ma'aden, SBF, Green Riyadh, and Expo City Dubai.

AI & Machine Learning

5 projects

Ma'aden AI Chatbot

Agentic Assistant · Ma'aden, KSA

Agentic chatbot managing 40 operational service workflows, integrated with CAFM and Microsoft Teams for conversational requests, approvals, and tracking.

Agentic AIMS TeamsCAFM

AI Hazard Detection

Computer Vision

Analyzes site images to detect and classify hazards, notifies personnel, and auto-creates CAPA work orders — closing the loop from observation to action.

Computer VisionCAPAHSEQ

Predictive Maintenance

ML on BMS + CAFM

Combines BMS and CAFM data with ML to predict asset failures, auto-raise work orders, and forecast asset lifecycle for proactive replacement.

Predictive MLBMS

AI Cost Estimation

Bid planning model

Classifies assets and predicts manpower and material requirements for maintenance contracts — accelerating bids and improving accuracy.

MLEstimation

AI Sales Bot

Proposal Automation

Conversational sales agent that gathers requirements and auto-generates proposals and quotations, reducing effort and response times.

LLMSales automation

Digital Transformation & Enterprise

9 projects

Ma'aden MyFM

Digital Workplace · Ma'aden, KSA

Digitalized 52 business and facility operations — facilities, travel, catering, transport, space, accommodation — unified with Oracle Fusion.

Oracle Fusion52 ops

SBF OMS

Operational Mgmt · SBF, KSA

Complete operational system spanning CAFM, HSE, energy, waste, and fleet — integrated with Oracle ERP, BIM, GIS, SCADA, and BMS.

Oracle ERPSCADA

Green Riyadh CAFM

Green Riyadh, KSA · ongoing

End-to-end CAFM with waste and fleet modules supporting one of the world's largest urban greening programs.

CAFMUrban greening

Maestro FM

Unified Facilities Suite

Complete suite combining CAFM, HSE, IoT monitoring, sustainability, and visitor management in one integrated system.

CAFMIoT

CureNova

Telemedicine Platform

Web portal and mobile app for appointment booking, online consultations, e-prescriptions, and follow-up care with secure records and payments.

Digital healthMobile

H&G B2C Platform

FM Services Marketplace

B2C platform connecting clients, FM teams, and technicians — subscriptions, PPM/reactive scheduling, quotations, payments, and delivery.

MarketplacePPM

Security+

Security Operations

Platform for security teams covering guard patrolling, rover observations, incident management, and audits and inspections.

PatrollingIncidents

Project Mgmt Portal

Delivery & resourcing

Portal covering project cost, timelines, resources, scheduling, time & attendance, and integrated support ticketing.

PMOTicketing

Wastek 2.0 & VMS

Waste & Visitor Mgmt

Waste collection, segregation, disposal, and diversion analytics; plus visitor pre-registration, check-in/out, and compliance reporting.

Waste analyticsVisitor mgmt

Flagship Platforms

5 products

SAFETEK

Health & Safety (HSEQ)

Full-SDLC HSEQ platform automating incident reporting, risk assessments, training, and audits — cutting manual reporting by 40% with real-time dashboards.

HSEQ−40% reporting

CAFMTEK

Integrated FM

Next-gen CAFM integrating asset and work-order management with IoT; improved resource utilization by 25%. Integrated BMS, FDD, Tridium Niagara.

CAFM+25% utilization

FLEETEK

Smart Fleet

Fleet platform with geofencing, GPS tracking, and dashboards — reducing fuel consumption by 15% and improving routing, safety, and compliance.

GPS−15% fuel

IOTEK

Remote Monitoring

Remote monitoring platform with 20+ integrated sensor types and embedded analytics for real-time and historical decision support.

IoT20+ sensors

POWERTEK

Energy · Expo City Dubai

Energy management platform for Expo City Dubai with anomaly detection, proactive alerts, and sustainability reporting showing measurable savings.

EnergyExpo City
Skills & Expertise

The toolkit behind the delivery

Full-stack engineering depth combined with enterprise integration and AI/data capabilities.

AI & Data

Agentic AI / LLMComputer visionPredictive analyticsPower BIZoho AnalyticsGoogle Analytics

Languages & Frameworks

PythonPHPJavaScriptLaravelDjangoHTML5 / CSS3BootstrapREST APIs

Enterprise & Integration

Oracle ERP / FusionBIMGISSCADABMS / Tridium NiagaraSalesforceHubSpot

Domain Expertise

CAFM / IWMSHSEQIoT & smart buildingsEnergy & sustainabilityPropTech / GovTechTelemedicine

Databases & Tools

MySQLMS SQLPostgreSQLJiraMS ProjectClickUpMonday.com

Leadership & Delivery

Agile / ScrumProduct strategyRisk managementStakeholder mgmtVendor / RFPPMP (in progress)

Education & Certifications

BSc Computer Science — Bharathiar UniversityDiploma in Computer Engineering — KeralaPMP — PMI (in progress)Google AnalyticsTridium NiagaraMicrosoft Power BI

Languages

EnglishHindiMalayalamArabic (read & write)

Let's build what's next.

Open to leadership roles, advisory conversations, and collaboration around R&D, product, and enterprise digital transformation.